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News and information from the Home Care Quality Authority.
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HCQA Overview
The Home Care Quality Authority is an agency of Washington State government and is governed by a nine member Board consisting primarily of former and/or current consumers of in home care services and includes representatives from the Developmental Disabilities Council, the Governor’s Committee on Disability Issues and Employment, the State Council on Aging, and the Washington State Association of Area Agencies on Aging.
The Authority currently employs a staff of five persons and its operations are managed by an Executive Director. A principal responsibility of the Authority is to match and refer potential in home care workers with consumer/employers through a Referral Registry. These services are provided locally through offices operated by various contractors around the state. Registry services are also accessible by phone and via the web.
Board
The Authority’s Board provides direction and guidance to staff. The Board has a steadfast commitment to improve the quality of in home care services. They provide a bedrock of support for consumer rights and remain consistently united in their advocacy for consumer choice. Board members are also active in their communities and organizations, educating the public and pursuing activities intended to support the Authority’s Mission.
History
HCQA was established by citizen initiative in November 2001, to improve the quality of in home care services provided by home care workers (also referred to as individual providers or IPs) through better regulations, higher standards, increased accountability and the enhanced ability of consumers to obtain services. In addition, the Authority was created to encourage stability in the in home care work force through collective bargaining and by providing training opportunities. The unique relationship the Authority has with in home care workers necessitates an ongoing commitment to effectively work with consumers, legislators, other agencies of state government and the home care workers’ authorized representative for collective bargaining.
OVERVIEW of HCQA, MORE HISTORY